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Privacy Policy

Our primary purpose in collecting personal information is to provide you with a smooth, efficient, safer and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our services to make your experience safer and easier. We only collect personal information about you that we consider necessary for this purpose and to achieve this goal.

We automatically track certain information about you based upon your behavior on www.onawingandachair.com.au (“the Site”). We use this information to do internal research on our users’ demographics, interests, and behavior to better understand and serve you and our community. This information is compiled and analyzed on an aggregated basis.

We use data collection devices such as “cookies” on certain pages of our Site. “Cookies” are small files placed on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a “cookie”. Cookies can also help us provide information which is targeted to your interests.  Cookies are stored on your hard drive, not on our Site. Most cookies are “session cookies,” meaning that they are automatically deleted at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our Site and you may be required to reenter your password more frequently during a session.

If you choose to send emails, post messages in our message areas or leave feedback for other users, we will collect and store such information that you disclose to us and which is necessary for us to achieve our primary goal described above.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.

If you register for ON A WING AND A CHAIR LTD on another web site or use a web site providing a service for ON A WING AND A CHAIR LTD or a web site that helps facilitate your activity on ON A WING AND A CHAIR LTD, that web site may provide personal information about you and your transactions back to ON A WING AND A CHAIR LTD.

Children (persons under the age of 18 years) are not eligible to use our services unsupervised and we ask that children do not submit any personal information to us. If you are under the age of 18 years, you can use this service only in conjunction with and under the supervision of your parents or guardians.

Our Use of Your Information

We use personal information about you  to resolve disputes, troubleshoot problems, help ensure safe trading on our Site, and enforce our User Agreement. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your information to identify users using multiple User IDs or aliases. We may also share your information with our parent companies, affiliates, subsidiaries and joint ventures to help coordinate the services we provide to you, enforce our terms and conditions, prevent fraud and promote trust and safety and allow [ON A WING AND A CHAIR LTD to provide better customer service to joint customers.  By accepting this Privacy Policy you are consenting to the transfer of your personal information to the entities described in this section in accordance with this Privacy Policy.

You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyse site usage, to improve our content and product offerings and customise our Site’s content, layout, and services. These uses improve our Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safer and customised experience while using our services.

You agree that we may use your information to contact you and deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, administrative notices, product offerings, and communications relevant to your use of the Site. By accepting the User Agreement and Privacy Policy you expressly agree to receive this information.

Our Disclosure of Your Information

ON A WING AND A CHAIR LTD may be required to disclose information in certain situations, for example to the government or third parties under certain circumstances (further details of which are set out below in the “Legal Requests” section), or third parties may unlawfully intercept or access transmissions or private communications. Therefore, although we use industry standard practices to protect your privacy, we cannot and do not guarantee, and you should not expect, that your personal information or private communications will always remain private.

As a matter of policy, we do not sell or rent any personal information about you to any third party. However, the following describes some of the ways that your personal information may be disclosed, and by agreeing to the User Agreement and Privacy Policy you expressly agree that your personal information may be disclosed by ON A WING AND A CHAIR LTD in the following ways:

  • Advertisers. We aggregate (gather up data across all user accounts) personal information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to identify you personally.
  • Legal Requests. ON A WING AND A CHAIR LTD may lawfully disclose your personal information for law enforcement or regulatory purposes. ON A WING AND A CHAIR LTD cooperates with law enforcement inquires and other third parties to enforce laws, intellectual property and other rights. We can (and you authorise us to) disclose any information about you to law enforcement or other governmental officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, piracy or other activity that is illegal or may expose us to legal liability.
Use of Email Tools

You may not use the email forwarding services that we offer to send spam or otherwise send content that would violate our User Agreement or Privacy Policy.

If you send an email using our email forwarding services to an email address that is not registered in our community, we do not use that email address for any purpose other than to send your email. We do not rent or sell these email addresses. We do not permanently store the email messages or the email addresses.

Notice

We may change this Privacy Policy from time to time.  We may notify you of any changes in this Privacy Policy, but are not obliged to do so.  All amendments to the Privacy Policy will be posted on this webpage, and it is your responsibility to regularly review this Privacy Policy.